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Call-center
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Answering Service
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Research Services
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Let Telelink’s team help manage your customer relationships through inbound and outbound call centre services. With over 43 years experience in the call centre industry, Telelink leads the market in multi-media service delivery, emerging technologies and standardized quality management practices.
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Telelink’s seamless telephone answering service ensures the highest level of customer service. A live receptionist answers your calls 24/7/365, providing your customers with professional, friendly service, ensuring each and every one of your calls is answered in a timely and efficient manner.
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Telelink has extensive experience in market research, customer satisfaction surveys and opinion polling. We deliver results quickly and accurately. Our team of professional interviewers provides you with fast and accurate data that will help guide your important business decisions.
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43 Years and Counting
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Case Studies & testimonials
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Awards
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Founded in 1966, Telelink has been helping clients grow their businesses for more than 43 years. Offering professional and personable services in inbound and outbound telephone support allowing you to focus on your growth while we take care of your front-line.
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Our customers have been working with us for years because we consistently deliver for them. Our clients are pleased to sing our praises and are always willing to provide a reference. In fact, in our 2007 customer satisfaction survey, 96 percent said they would recommend us to a friend.
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Telelink has received numerous local, national and international awards and recognitions for outstanding contributions to the call centre industry and quality service delivery. Receiving recognition is important to our team as it stands to verify the quality of service we provide.
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