Market Research

Market research fills an important need in the creation of business plans, launching a new product or service, fine tuning existing products or services, or expanding into new markets.

Telelink offers a full range of marketing research services from survey instrument design, sample selection, data collection and analysis that add to a complete and comprehensive final report. Our services can help you identify market trends, consumer needs, consumer willingness to purchase, and price sensitivity.

Data collection

Telelink offers numerous data collection aids, including:

• Computer-assisted telephone interviewing technology (CATI)
• Predictive dialers
• Paper questionnaires
• Manual telephone dialing
• E-mail and Web-based techniques

Scope

Telelink’s market research spans local, provincial, national and international boundaries and includes surveys conducted in the United States for both Canadian and US clients.

Outbound calls can be made in English and French by an experienced team of results orientated professionals and supervised by call centre Team Leaders.