Awards
Telelink, The Call Centre Inc., is a leading customer service call centre, specializing in inbound and outbound telephone support to help grow your business. Since 1966, Telelink has been providing outstanding customer service and today, leads the market in multi-media service delivery, emerging technologies and standardized quality management practices.
2004:2005:2006:2008
ATSI Award of Distinction
This international award represents an impartial third party performance measure focusing on customer relationship management (CRM) courtesy, etiquette and proper call techniques.
2004:2005:2006:2007:2008
ATSI Award of Excellence
This internatiaonal award represents the industry gold standard for call handling skills such as courtesy, response time, accuracy and overall service to their clients.
2002:2003:2004:2005:2006:2007
Call Centre Award of Distinction
by the Canadian Call Management Association (CAM-X)
2000:2001:2002:2003:2004:2005:2006:2007
CAM-X National Award of Excellent for Outstanding Service
This industry specific award judges companies on their courtest, response time, accuracy and overall service to clients. This is the seventh award for Telelink.
2005 St. John's Board of Trade
Productivity and Quality Improvements Award
2005 Atlantic Canada Top 50 CEO Award
presented by Atlantic Business Magazine
2004 Hospitality Newfoundland & Labrador Quality Award
Created by HNL to recognize businesses that have built a reputation for excelling and continuously improving upon all areas of operation, service, and management. Recipients of the Quality Award are, to put it simply, leaders in the industry.
2002/2003 Hospitality Newfoundland & Labrador Business Recognition Award
Commitment to excellence
2002 NLOWE Entrepreneur of the Year Award
for the Avalon Region
1999 St. John's Board of Trade Business Achievement Award
Customer Service and Reliability
This prestigious award recognizes a dedication to
customer satisfaction with a demonstrated commitment
to customer service over the long-term.
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